Rikom is committed to assisting and supporting its global customers. Being it technical, pre-sales or post-sales needs, Rikom’s professional will strive to resolve all kinds of issues. Rikom’s professionals, with their real-world experience and expertise, offer various support programs, based on the network analysis, design and careful planning. Rikom Professional Services team offers world leading best practices to address your technical and business requirements including networks migration, consolidation and optimization. Aiming at maximizing the revenue and profitability, our experts will work with you to devise the most appropriate solutions, aiming to realize the most cost-effective solutions.

We have established a complete 3-tier service system, including a headquarter technical assistance center, Country specific regional technical support centers and local technical support centers.